Returns & Exchanges

At Paddington Store, we want you to love every piece you purchase; if you are not completely satisfied, you can return your items within 30 days of delivery for a full refund or exchange. Please ensure all garments are in their original condition, unworn, and with all fashion tags still attached.

1

Initiate Your Return

Visit our online returns portal and enter your order number and email address to select the items you wish to send back.

2

Pack Your Items

Carefully place the items in their original packaging, ensuring all designer tags and hygiene seals are intact.

3

Ship It Back

Print your prepaid shipping label, attach it to the package, and drop it off at any authorized courier location.

4

Receive Your Refund

Once our quality control team inspects your return, we will process your refund to your original payment method within 5-7 business days.

📅

30-Day Window

Return within 30 days of delivery

📦

Free Returns

Prepaid shipping label provided

💳

Fast Refunds

5-7 business days processing